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About CCIS
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The iPass Dial
Wizard for Macintosh User Guide
The iPass Dial
Wizard for Macintosh is only for the Macintosh Operating system.
System Requirements
Your system must have the following:
System 7.5.3 or higher
1.5 MB RAM
Open Transport (OT)
Open Transport/PPP (OT/PPP)
If you are using another TCP/IP stack or PPP implementation, you can not use the
iPass Dial Wizard. Both OT and OT/PPP can be obtained from What's New at http://www.apple.com/macos/opentransport/.
Check the Apple web site listed above for the exact requirements for your specific
system.
To find the version of your system software, open the Apple menu and select About
this Computer.
To verify you are running OT and OT/PPP, look in the Control Panels folder (located
in your systems folder).
If you find TCP/IP, you are running OT.
If you find MacTCP, you are running the older MacTCP and need to upgrade to OT.
If you find PPP, you have OT/PPP installed. If not, you need to install OT/PPP.
To know the version of OT and OT\PPP you are running, open the PPP control panel
and select Get Info from the File menu.
Procedure 1 : Download the iPass Dial Wizard for Macintosh
Download the software from your company intranet or Solution Partners web site. The
file appears on your desktop as a binhex file. Use Stuffit Expander to extract the
file.
Procedure 2 : Installation
Verify the POP Database and the Scripts folder are both in the iPass Dial Wizard
folder. If not, delete the iPass Dial Wizard folder and extract them again. If the
files are still incomplete, contact your technical support for assistance.
To install:
In the Control Panel folder, open the TCP/IP control panel.
Select PPP in the Connect via pull down menu.
Verify you have provided Domain Name Service (DNS) entry.
The DNS entry is shown as Name server addr.:
The Mac configuration requires a DNS IP address to be specifically configured to
get proper name/address translation. If you do not have one, ask your Solution Partner/technical
support for one. Ensure that the DNS entry that you are given is accessible from
outside any firewalls that might be in place. The iPass Dial Wizard does not negotiate
DNS settings. It is assumed that your modem is properly configured through the Modem
Control Panel and you were able to make a successful connection to the Internet prior
to the Dial Wizard Installation. Now that you have the Dial Wizard installed, make
a connection to a local iPass number to ensure you are set up successfully. It is
much easier, and less expensive, to get technical support while you are still at
home.
Close the TCP/IP window.
Procedure 3
: Using the iPass Dial Wizard
To the iPass Dial Wizard:
Double-click the red and white iPass Dial Wizard icon.
The New Access Point window appears.
Note: After your first use, the program starts with the iPass Dial Wizard window.
Select the country and region where you are located.
Select the phone number you wish to dial.
Click OK.
The Phone Number Modification window appears.
Make any changes to the Phone Number Modification window and click OK.
The Edit Configuration window appears.
Verify all information is correct and enter your password.
Click OK.
The Edit Configuration window closes.
The connection is on the iPass Dial Wizard window.
Click Dial.
To delete a dial connection, highlight the connection on the iPass Dial Wizard window
and click Delete.
Upgrading the iPass Dial Wizard Phone Book
Newer versions of the iPass Dial Wizard phone book are available periodically (approximately
every 30 days). To update your phone book, reinstall the newer version of the iPass
Dial Wizard. We recommend you uninstall the old files and icons before performing
the new installation.
To uninstall:
Throw the iPass Dial Wizard folder in the trash.
Reinstall the latest version of the Dial Wizard from your corporate or Solution Partner
web site.
Troubleshooting
Currently, the application automatically closes following the launch of any event
(successful connection or failed connection). This is the known. Please send feedback/bug
reports (including the type of computer, version of system software, version of Open
Transport) to feedback@ipass.com.
- If you have problems,
please check the following:
- Modem is connected
and plugged in.
- Phone line is
connected to your modem.
- PPP is selected
from the TCP/IP control panel.
- Proper DNS entry.
If none of these
help you to resolve your problem, please contact your technical support.
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